FAQ

WHEN WILL MY ORDER ARRIVE?

Orders are processed within 2 to 5 business days. Once shipped, delivery typically takes 5 to 10 business days, depending on your location.

You will receive a shipping confirmation email with tracking once your order leaves our facility.

Orders placed on weekends or holidays will begin processing the next business day. During high volume release periods, processing times may be slightly extended.

For more details, visit our Shipping page.

WHAT IS YOUR RETURN POLICY FOR ORDERS PLACED ONLINE?

We accept returns and exchanges within 14 days of delivery.

Items must be unworn, unused, and in original condition with tags attached. Items marked final sale are not eligible for return or exchange.

For full details, please review our Return and Exchange Policy.

CAN I CANCEL OR MODIFY AN EXISTING ORDER?

Once an order is placed, it cannot be modified or canceled.

Please review all order details carefully before completing your purchase.

WHAT CURRENCY ARE YOUR PRICES IN?

Orders placed by customers residing in Canada will be charged in Canadian Dollars (CAD).

I AM HAVING ISSUES CHECKING OUT. WHAT DO YOU SUGGEST?

Please ensure your billing address matches your bank or card provider’s records. If the issue continues, contact your bank or credit card provider, as we are unable to resolve payment authorization issues.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We currently accept Visa, Mastercard, American Express, Apple Pay, Google Pay, DirectPay and AfterPay.