Terms of service
1. Introduction
Welcome to PRISON OF MEMORIES ("we", "us", "our"). By using our website https://www.prisonofmemories.com (the "Site") and purchasing our products, you agree to these Terms of Service (the "Terms"). Please read them carefully before making any purchase.
2. Acceptance of Terms
By accessing or using our Site, you agree to comply with and be bound by these Terms, as well as our Privacy Policy and Refund Policy. If you do not agree with these Terms, please do not use our Site.
3. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.
4. Account Registration
To place an order, you may need to create an account with us. You agree to provide accurate, complete, and current information during the registration process and to update your information as needed.
You are responsible for:
Keeping your account information confidential.
All activities that occur under your account.
Please notify us immediately of any unauthorized use of your account.
5. Products and Availability
We strive to provide accurate product descriptions and images, but we do not guarantee that the products will be available at all times. We reserve the right to modify or discontinue any products without prior notice.
6. Pricing and Payment
Pricing: All prices are listed in Canadian dollars (CAD) and are exclusive of applicable taxes and shipping fees.
Payment: We accept various payment methods including [list payment methods, e.g., Visa, MasterCard, PayPal]. You agree to pay the total amount for your order at the time of purchase.
We reserve the right to correct any errors in pricing or product information.
7. Order Processing
Order Confirmation: After placing an order, you will receive an email confirmation. This email confirms that we have received your order but does not guarantee acceptance.
Order Fulfillment: Orders are processed within seven business days. We will notify you of any delays or issues with your order.
8. Shipping and Delivery
Shipping Costs: Shipping costs will be calculated at checkout based on your location and the weight of your order.
Delivery Times: Estimated delivery times are provided at checkout but are not guaranteed. Delays may occur due to factors beyond our control.
Risk of Loss: Title and risk of loss for products pass to you upon delivery.
9. No Return Policy
All sales are final. We do not accept returns, exchanges, or refunds. Exceptions to this policy include:
Defective or Damaged Items: Contact us within 7 days of receiving your order for assistance.
Incorrect Orders: Notify us within 7 days if you received the wrong item, and we will help resolve the issue.
10. Intellectual Property
All content on the Site, including text, graphics, logos, and images, is the property of PRISON OF MEMORIES or its licensors and is protected by intellectual property laws. You may not use any content from the Site without our express written permission.
11. User Content
By submitting content to our Site, including reviews or feedback, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display that content for any purpose.
12. Limitation of Liability
To the maximum extent permitted by law, PRISON OF MEMORIES and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or the products purchased.
Our total liability for any claim related to your use of the Site or products is limited to the amount you paid for the products in question.
13. Indemnification
You agree to indemnify, defend, and hold harmless PRISON OF MEMORIES and its affiliates from any claims, liabilities, damages, losses, and expenses arising out of your use of the Site or violation of these Terms.
14. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes will be resolved in the courts located in Toronto, Ontario.
15. Dispute Resolution
Before pursuing any legal action, you agree to attempt to resolve disputes through informal negotiations or alternative dispute resolution methods.
16. Contact Information
For any questions or concerns about these Terms or our products, please contact us at:
Email: INFO@PRISONOFMEMORIES.COM
Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
Entire Agreement: These Terms constitute the entire agreement between you and [PRISON OF MEMORIES] regarding the use of the Site and the purchase of products.
Legal Considerations
Consumer Protection Laws: Ensure compliance with the Consumer Protection Act, 2002 (Ontario), which includes provisions on consumer rights.
Privacy Laws: Adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) for handling personal data.
E-Commerce Regulations: Follow the regulations under the Electronic Commerce Act, 2000 for online transactions.